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149, Ground Floor, Yamuna Vihar, Delhi 110053
Monday to Friday: 8AM - 8PM
Weekend: 10AM - 5PM
Last updated: 04-Oct-2023
Thank you for choosing CMMI Consultants for your web hosting, software, and hardware needs. We are committed to providing you with high-quality products and services. However, we understand that there may be instances where you need to return or exchange a product. To ensure a smooth return process, please read and understand our return policy outlined below.
Refunds and returns will be processed as quickly as possible, typically within 7-10 business days from the date we receive the returned product. Refund amount could take another 10-15 days to reflect in your account/mode that you used while order.
Customers are responsible for all shipping costs associated with returning products unless the return is due to a mistake on our part or a defective product.
If you have any questions or need assistance with returns, please contact our customer support team:
Email: email hidden; JavaScript is required Phone: [Insert Phone Number]
CMMI Consultants reserves the right to update or modify this return policy at any time without prior notice. Any changes will be posted on our website.
By purchasing our products and services, you agree to abide by this return policy.
Thank you for choosing W3labs Info Solutions. We appreciate your business and look forward to serving you.
If you cancel Products/Services that are eligible for a refund under our Standard Refund Terms you will receive a refund for your service with us, under the following conditions.
BILLING FREQUENCY
DATE OF THE TRANSACTION
The date of the transaction is the date a product or service is purchased, or the date any renewal is processed by CMMI Consultants. in accordance with the terms and conditions of the applicable product or service agreement.
You may cancel a product at any time, but a refund will only be issued in accordance with these terms.
PRODUCTS/SERVICES ELIGIBLE FOR A REFUND UNDER STANDARD REFUND TERMS
PRODUCTS/SERVICES NOT ELIGIBLE FOR REFUNDS
ALL REFUNDS WILL BE CALCULATED BY SUBTRACTING THE AMOUNTS NOT ELIGIBLE FOR A REFUND ABOVE FROM ANY FEES PAID BY YOU.
SPECIAL NOTE
All domain registrations and renewals are final and cannot be reversed or changed once completed; please check your domain registration for any errors (typo or incorrect TLD) and also check the registration or renewal length prior to submitting your order.
PURCHASED PRODUCT WITH A FREE DOMAIN
Any product purchase with a Free Domain Name registration promotion is subject to the following conditions. In the event any purchased product or service includes a free domain name, if you cancel the purchased product or service, the regular rate for the domain name will be deducted from the refund amount.
MONEY-BACK GUARANTEE PERIOD FOR HOSTING SERVICES
If you are not satisfied at any time during the thirty (30) days following your first purchase of Hosting Services you may cancel your Services by using the cancellation form in your CMMI Consultants dashboard. You will receive a refund within ninety (90) days of the service cancellation.
You will receive a full refund of all Shared Web Hosting, VPS Hosting, Optimized WordPress Hosting, and Reseller Hosting fees paid by you to CMMI Consultants for the initial term. Money-Back Guarantee refunds shall be due to you only upon your compliance with, and subject in all respects to, our terms and conditions. Requests for these refunds must be made in writing to the CMMI Consultants Support Team through your CMMI Consultants dashboard. Money-Back Guarantee Refunds will not accrue and shall not be paid under any circumstances if you do not provide the applicable refund request within this money-back period.
Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, canceled and signed up again, or if you have opened a second account with us, you will not be eligible for a refund.
RENEWALS OF SERVICES
IN ORDER TO ENSURE THAT YOU DO NOT EXPERIENCE INTERRUPTION OR LOSS OF SERVICES, ALL SERVICES AUTOMATICALLY RENEW. We will notify you of your upcoming renewals at least 15 days in advance and unless you submit a cancellation request using the cancellation form in your CMMI Consultants dashboard the services will be renewed at CMMI Consultants terms then current rates using the payment method you have provided to us. IF YOU DO NOT WISH FOR ANY SERVICE TO AUTOMATICALLY RENEW, YOU MAY ELECT TO CANCEL THE SERVICE EITHER IMMEDIATELY OR UPON EXPIRATION OF THE THEN CURRENT TERM.
CANCELLATION PROCESS
We require all cancellations to be submitted through the online cancellation form in your CMMI Consultants dashboard in order to:
(a) confirm your identity;
(b) confirm in writing that you are prepared for all of your files and emails to be removed from our servers;
(c) document the cancellation request.
This process aims to reduce the likelihood of mistakes, fraudulent/malicious requests, and to ensure that you are aware that your files, emails, and account may be removed immediately and permanently after a cancellation request is processed.
For additional support or questions regarding your cancellation, you can contact us or submit a support ticket through your CMMI Consultants dashboard.